What we can do for you

Here at Suburban Finance Services, the first question we ask is – what can we do for YOU, the client? Our mission is to increase the financial strength of our clients and friends by helping them to purchase and use the value of their homes. We do this by offering honest and ethical advice, as well as a variety of competitive mortgage products. Through information, education and effective use of finance products we look to help you achieve your financial freedom. At Suburban Finance we understand you are unique and your financial freedom is yours - whether it is owning your own home, paying your mortgage off quickly, owning an investment property or portfolio, we aim to help you achieve your financial goals.


Who we are. What does a broker do?

We are Professional Finance Brokers who are passionate about helping people WHAT DOES A MORTGAGE BROKER DO? There is a broad range of loan products and features in the marketplace that may seem overwhelming to you. A mortgage broker will be able to: Assess your financial circumstances Find a suitable loan for your situation Manage the application process Provide advice at every step

Assess your financial circumstances

Your mortgage broker will take the time to discuss your needs and circumstances with you. This gives them the opportunity to determine which type of loan is most suitable. To make it easier for you, you will need to provide documents to support your identity and financial situation. These documents will include a 100 point check list for identification, personal bank statements to demonstrate savings (if applicable), tax returns, payslips, outstanding loans, statements, etc. Your mortgage broker will advise you of what you need for your particular situation. Once your mortgage broker has an understanding of your objectives and financial position, they will discuss the various loan products available. A mortgage broker should also provide you with product comparisons and inform you of proposed mortgage repayments and any upfront and ongoing fees.

Find a suitable loan for your situation

After assessing your objectives and financial needs, your mortgage broker will search their database containing hundreds of loan products from many different lenders, including major banks, smaller banks, credit unions and other lenders. This database is constantly updated and has details of the latest deals from the lenders. Sometimes, your mortgage broker can have access to some exclusive loan products which are not available elsewhere. Sophisticated software can assist with this otherwise labour intensive task and usually a comparison table and/or graph is presented for your consideration. Your mortgage broker will then recommend a product or products which will suit your needs. You may also be provided with a copy of the lenders comparison rate. Comparison rates include both the interest rate and fees and charges relating to a loan. It is a tool to help you identify the true cost of a loan. A sort of an "apples with apples" yardstick to help you compare loan packages easier.

Manage the process

If you wish to proceed, then your mortgage broker will help you to complete the necessary paperwork and liaise with the lender on your behalf. This will include the completion and submission of your home loan application and the on-going communication between all parties until your home loan is approved and settled. Your mortgage broker is also required to inform you of their complaints process. This is called an Internal Dispute Resolution procedure.

Provide advice at every step

There are many steps in the loan process and a professional mortgage broker will help you from your initial steps, such as getting pre-approval (where your loan is "approved" based on certain conditions such as loan value) right through to settlement. A great mortgage broker can also provide a home loan health check further down the track. After the ‘health check’ a mortgage broker may be able to help you reduce your repayments, unlock the equity in your home, or consolidate debt. They can also assist with your refinancing needs should your objectives or financial circumstances change. The earlier you contact your broker the better it is for you!

We work for you